Retail industry success story

How Lithia & Driveway strengthens mental health support from the showroom to the service bay

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Car dealership

Staying true to their tagline: Growth powered by people

Lithia & Driveway is one of the largest providers of personal transportation in the country. With a coast-to-coast automotive retail network and over 23,000 employees, Lithia & Driveway is committed to growth powered by people. Lithia & Driveway provides comprehensive benefits to help employees thrive professionally and personally, including a partnership with CuraLinc that connects them with the high-quality mental health care they need, when and how they need it.  

Lithia & Driveway’s partnership with CuraLinc has resulted in lower rates of depression and anxiety, higher productivity, reduced absenteeism, and lower risk of alcohol misuse among employees. 

Driving quality outcomes

In 2023, CuraLinc analyzed the health and productivity of Lithia & Driveway participants through a holistic intake and follow-up process using the following clinically validated tools to assess participants’ concerns and risk level and create a care plan:  

  • SPS and WOS identify productivity concerns 

  • GAD and PHQ measure anxiety and depression risk 

  • AUDIT assesses alcohol misuse 

Employees were then matched with a counselor or mental health coach with confirmed availability who fit their individual clinical needs and personal preferences. This included factors such as modality (in-person or virtual), experience, gender, and cultural background.  

After completing treatment, CuraLinc’s Care Advocates check in with participants to measure their health and productivity, evaluate their satisfaction with the program, and offer referrals to additional resources when needed. CuraLinc proudly earned a 100% satisfaction rate from Lithia & Driveway employees in 2023

Car dealership service

Want to drive better wellbeing across your workforce?

Let’s explore how mental health support can fuel your peoplein every department, every day.