What this research uncovered
In-person care leads to recovery across a range of mental health and work-related challenges.
While virtual care has expanded access, many employees still prefer the structure, connection, and depth of in-person sessions.
This study proves that offering choice isn’t just inclusive—it’s impactful. A well-rounded mental health strategy includes multiple pathways to care, and face-to-face support continues to deliver results that matter.
Fill out the form above to download a summary of the peer-reviewed study or view the full publication in the journal.
Depression risk reduction
78% of people who started in-person counseling at risk for depression recovered to no longer be at risk after completing treatment
Anxiety risk reduction
80% of people who started in-person counseling at risk for anxiety recovered to no longer be at risk after completing treatment
Alcohol use risk reduction
68% of people who started in-person counseling at risk for alcohol misuse recovered to no longer be at risk after completing treatment
Productivity improvements
88% of people who started in-person counseling with a presenteeism problem recovered to no longer be at risk
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A powerful connection that can’t be replicated
Sometimes, being seen—truly seen—is the first step toward feeling better.
In-person counseling offers more than just proximity. It creates space for empathy, trust, and presence that’s hard to match virtually. For many employees, that connection is the turning point—what helps them open up, engage more fully, and build lasting progress. This study affirms that when we meet people in the way they need most, real change happens.